Although most people never think about it, sometimes it may be necessary to have access a computer that is physically inaccessible. It is for this reason that there is remote pc software. This software allows people to interact with a computer that is located in another room, or even on the other side of the world, just as they could if it was sitting directly in front of them.
People working in the area of technical support are one group of people that can reap great benefits from this type of software. Historically, technical support occurs verbally over a telephone. The support technician guides the customer through a series of actions that will allow the him to determine the problem. Once the problem is identified, the customer is then given instructions on how to correct the problem. An alternative to this tedious and time consuming process is provided by the use of remote pc software that allows the technician to take control of the customer's computer and repair it himself.
System administrators who are responsible for the maintenance of a large number of computers are another group of people whose jobs can be greatly simplified by having remote access to the machines that they administer. For instance, if all of them need an operating system upgrade, rather than having to physically move from one machine to another, and manually installing the upgrade on each, a single command can be issued that will install it on all of them at once.
There is a type of computer network that is built from this idea that is prefered by some businesses for it's ease of maintenance, and reduction of cost. All of the computers in the building are actually just terminals, and they run all of their programs remotely on a server. The terminals are cheaper than full computer systems.
Those who sometimes work from home, may find themselves in need of a document that is stored on their computer at work. Being able to access that file without having to go back to the office to retrieve it can be very helpful, saving time and money.
This can also be a problem when visiting other people, and you would like to share a picture or some other document on your computer. With this type of software installed on your home computer, you can access these files from anyone's computer no matter where you happen to be.
Today nearly everyone carries a mobile phone that often is also a music player. There is computer software that allows the streaming of all of the music from your home computer to the phone so don't multiple copies of the files don't have to be made. Video can also be streamed, not only to a phone but to another computer as well.
Remote pc software has been used for decades in governmental and educational institutions, but it is now starting to be found in consumer products. There seems to be no limit to the ways it can be used, but it is sure to simplify many of our daily tasks.
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